Help Desk

Full remote support, 24/7 with 4 hour response time. Onsite work when you need it. One flat rate.

We want to be your IT company

Tech Connection provides many products that require many skills and a lot of experience. Dealing with viruses and spyware or fixing various computer problems is what we went into business to fix. We've learned a lot in the interim and discovered that it can be hard for your company to repeatedly call in the calvary whenever computers go down and then foot the large repair bills. Too often IT expenses are unexpectedly large whenever you move people's desks around or open a new office space. We want to change that. We'd like to be your Help Desk.

The Tech Connection Help Desk:

  • One flat rate every month - no more surprises
  • We replace standard computer parts like power supplies, RAM, hard drives, and optical drives as part of the deal.
  • You get 24/7 remote support for problems with your systems
  • You get 5x10 onsite support for critical issues
  • 4 Hour response time
  • A ticket tracker with history so you can keep on top of what has been solved and how
  • Our standard flat rate is as low as $350

We tailor our solutions to match your needs, plus if you bundle the help desk with other services, we give discounts of up to 50%. If you are interested, please consider making an appointment or use our web form to receive an estimate.

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